comcast....

Comcast knocking on wrong doorHey Buzz crew,As an avid listener of your show, I thought you would be interested to know that Comcast has begun a disinformation campaign regarding the digital TV conversion.My doorbell rang this past Sunday afternoon (Thanksgiving weekend) and I answered the door to find a young woman from Comcast with a list of the subscribers in my neighborhood, the services they received, and their monthly package price. She proceeded to inform me that as of February 2009, the FCC was requiring Comcast to cease transmitting analog signals to their subscribers and that I would need to move to their digital package. She pointed out that I currently pay $95 for a basic channel package and Internet access and that I could get their triple-play which included voice for $99. We walked through the pricing as it would actually be for my nine-TV household (Hey, I'm a geek), and that it would be more like $160.I proceeded to inform her that she was incorrect in how the FCC change would and should affect me and, being the well-informed BOL listener that I am; I then proceeded to educate her on how the digital transmission actually worked, that the FCC is mandating cable companies continue to provide analog service those of us that don't see the need for digital TV and that I was not thrilled that Comcast was using this as an opportunity to rake their customers over the coals. (OK, so I'm a luddite geek.) We spoke for about 30 minutes, during which she asked how Verizon's FiOS service worked and I introduced her to the concept of a la carte vs. package pricing for cable TV subscriptions. In the end, she apologized for not being informed and promised to check out the FCC Web site.My biggest concern after speaking with her is how they will play this with older subscribers that may not be familiar with this technology change. She indicated many seniors were on a special $16/month plan and would be pushed into a $60+/month setup if they believe what Comcast is telling them.Love the show and many thanks for keeping me well informed to fight the Comcast machine.Keith AlbrightQuakertown, Pennsylvania